Frequently asked questions

Yes — won’t power on, no display, disc drive faults, controller drift and more. Tell us the fault and send a photo and we’ll still make you an offer.

It’s based on the console/model and the condition you choose. The figure you see is the offer — and we stick to it.

Yes please — before you send it, deactivate it from your account (PSN) and do a factory reset, so it arrives ready to go and your data’s wiped.

PlayStation consoles (PS4, PS5, PS5 Pro), PSVR2, DualSense/DualShock controllers and racing wheels. Pick the closest match on the form.

Once you accept your offer we arrange a free courier collection — Royal Mail, Parcelforce or DPD — right from your door on the day that suits you, and it costs you nothing. The collection address doesn’t have to be your home — pick wherever’s easiest. Just box it up and pad it out (cut-up cardboard, bubble wrap or reused packaging all work) so it travels safely.

By bank transfer, the same day we receive and check your item.